FAQs

Frequenlty Asked Questions

Products

What Are The Products Made From?

T-Shirts

Our Premium T-Shirt feels soft and light with just the right amount of stretch.

  • 100% combed and ring-spun cotton (Heather colors contain polyester)
  • Heather colors are 52% combed and ring-spun cotton, 48% polyester
  • Athletic and Black Heather are 90% combed and ring-spun cotton, 10% polyester
  • Heather Prism colors are 99% combed and ring-spun cotton, 1% polyester
  • Fabric weight: 4.2 oz (142 g/m2)
  • Pre-shrunk fabric
  • Side-seamed construction
  • Shoulder-to-shoulder taping
  • Tear-away label

Hoodies

Large front pouch pocket and drawstrings in a matching color, a crowd-favorite! 

  • 50% pre-shrunk cotton, 50% polyester
  • Fabric weight: 8.0 oz/yd² (271.25 g/m²)
  • Air-jet spun yarn with a soft feel and reduced pilling
  • Double-lined hood with matching drawcord
  • Quarter-turned body to avoid crease down the middle
  • 1 × 1 athletic rib-knit cuffs and waistband with spandex
  • Front pouch pocket
  • Double-needle stitched collar, shoulders, armholes, cuffs, and hem

 

Where Are Your Products Made?

All of our products are printed in the USA. 
The raw materials (blank shirts, hoodies, etc) are sourced from the US, Guatemala, Nicaragua, Mexico or Honduras.

Are The Inks Safe?

We use Kornit Water-based and NeoPigment inks that are Oeko-Tex™ certified, which means they are safe to print on children’s clothing and reduce environmental waste. These inks provide a high washing colorfast AATCC rating of 4.

New Shirt Scent?

Congratulations on your new attire!

We use a special solution in the printing process, so don’t worry if you notice a slight new shirt scent or some discoloration. It will disappear after the first wash.

All inks used are water-based and eco-frendly.

Security

Site Security

Your security is important to us. Your credit card transactions with us are 100% safe as our secure server software (SSL) is the e-commerce industry standard and encrypts all payment information when you make a purchase.

Your personal information you provide will never be used by anyone not employed by Apex-Shirts.com/Apex Heavy Productions LLC. Financial information that is collected is only used for the current order and never stored on our computers.

What Data Do You Store?

We store basic information about your purchase in order to be able to ship products to you. This data may include, but is not limited to your Name, Billing Address, Shipping Address, Phone, Email, items ordered, any comments and communications you may have sent to us. 

We do not store credit card information on our servers. We do store the merchant payment transaction confirmation id to verify that the order has been paid for, but this has no identifiable financial information. 

Please also see our Privacy Policy, Terms & Conditions and Cookie Policy for more information.

Data Erasure Requests

You have the right to have your account and any data retained by us deleted at any time. Please contact us via the Contact Us page or email us here to request an account & data deletion.

Please be advised that after any account/data deletion e will no longer have your order history and cannot provide any information regarding orders or order tracking.

After an account/data deletion all previous orders are final, non-returnable and non-refundable.

Cryptocurrency Payments

How Does It Work?

Customers can pay directly from their computer or mobile device using the blockchain. We do not collect and store payment credentials or sensitive customer information other than what is required to ship the order to you (see above).

When a customer requests to pay with cryptocurrency, we create a charge representing the expected payment. A charge can be thought of as a request for payment in one or more cryptocurrencies.

When a customer makes a cryptocurrency payment, they generate a transaction that is then broadcast to the cryptocurrency network for validation/confirmation.

We continuously monitor each blockchain network for a payment. Since cryptocurrencies are push payments, we set an expiration time for the charge which is currently 1 hour after the creation date. If the customer does not make a payment within that timeframe, we consider the charge to be expired.

Customer reviews

Reviews

All reviews are submitted directly from customers regarding a past purchase. We encourage customers to give genuine and unbiased feedback. Reviews are never edited and are posted exactly as provided by the consumer. All reviews are screened and may be removed if the review…

  • Is deemed inappropriate, libelous, harassing, abusive, obscene, vulgar, or sexually explicit
  • Is inappropriate with respect to race, gender, sexuality, ethnicity or other intrinsic characteristic
  • Is unrelated to the product
  • Contains confidential or private information

A Word About Copyrights

Copyrights

We respect copyright laws and would never knowingly infringe on an owners copyright. All crypto logos on our products are either copyright free or open source. It is common in the cryptocurrency world for the currencies/projects to be licensed under the Open Source licenses and therefore are free of copyrights.

Where a cryptocurrency logo is copyrighted we have obtained express permission from the copyright holder to include the logo on our products. Otherwise we do not use them.

 

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